Terms of Service

Last updated: September 14, 2025

Acceptance of Terms

By accessing and using Meli, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Description of Service

Meli is an AI-powered mobile application that provides personal assistance through conversational interaction. The service helps users manage tasks, set reminders, and stay organized.

Note: Meli is currently in beta. Features and functionality may change as we improve the service.

Age Requirements

You must be at least 13 years old to use Meli. By using this service, you represent and warrant that you meet this age requirement.

User Accounts

To use Meli, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Acceptable Use

You agree to use Meli only for lawful purposes and in accordance with these Terms. You agree not to use Meli to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems

User Content and Conduct

You retain ownership of all content you share with Meli but are solely responsible for it. By using Meli, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyze your content solely to provide and improve the service.

You agree not to share content that:

• Is illegal, harmful, threatening, abusive, harassing, or defamatory
• Is sexually explicit, obscene, or otherwise inappropriate
• Violates any intellectual property, privacy, or other rights of any party
• Contains viruses, malware, or any code designed to harm or alter our systems
• Impersonates any person or entity, or falsely states or misrepresents your affiliation

We reserve the right to remove any content and terminate or suspend any account that violates these terms, at our sole discretion and without prior notice. We may review content shared with Meli to ensure compliance with these terms and applicable laws. We are not responsible for any user-generated content.

Subscription and Payments

Meli offers both free and premium subscription tiers. Premium features require payment of applicable fees. All payments are processed securely through our payment providers. Refunds are handled according to Apple App Store or Google Play Store policies, as applicable.

Intellectual Property

The Meli service, including all content, features, and functionality, is owned by Full Rank Inc. and is protected by international copyright, trademark, and other intellectual property laws.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FULL RANK INC. OR ITS AFFILIATES BE LIABLE FOR ANY AMOUNT EXCEEDING ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS, WHICHEVER IS GREATER.

Meli is provided "as is" and "as available" without warranties of any kind, either express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the service.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the app.

AI Service and Data Use

Meli uses artificial intelligence to generate responses. AI-generated content may contain errors and should not be relied upon for medical, legal, financial, or safety-critical decisions.

Your Conversation History: Meli's core feature is remembering your conversations to provide continuous, personalized support. We keep your conversation history to maintain context and help you achieve your goals over time. You can delete your data anytime by contacting support@meli.im or deleting your account.

We do not sell your data. For full details about how we handle your data, please see our Privacy Policy.

Indemnification

You agree to indemnify, defend, and hold harmless Full Rank Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (i) your use of Meli; (ii) your violation of these Terms; (iii) your violation of any third party right, including any intellectual property or privacy right; or (iv) any content you submit to the service.

Termination

We may terminate or suspend your account and access to Meli immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms of Service
• Harmful, inappropriate, or illegal content
• To protect the service or other users

Upon termination, your right to use Meli will immediately cease, and we may delete your account and data.

Privacy and Data Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact support@meli.im. We comply with applicable data protection laws including GDPR where applicable. For full details, see our Privacy Policy.

Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Delaware, United States.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us at support@meli.im

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